Order and Shipping
What is the minimum order amount?
Our minimum order amount varies by country and product group. For more information, please contact our customer service representative.
Which countries do you ship to?
We ship worldwide, including Europe, the Balkans, the Middle East, North Africa and some Asian countries.
How are shipping costs determined?
Shipping costs vary depending on order volume, country, and delivery type. Contact us for a quote.
What are the payment options?
Bank transfer, Swift, and cash on delivery options are available for some countries. For more information, please contact our support team.
How long does it take to ship after I place my order?
The preparation time for your orders is between 1 and 5 business days.
Services
Do you produce under my own brand (private label)?
No, we do not currently offer private label manufacturing. We sell our existing products wholesale under our own brand. Your orders are shipped with the branding and packaging specified in the product descriptions.
Do you offer White Label (Unbranded Product) service?
Yes, we offer white-label (unbranded) products for wholesale purchases in certain quantities. This allows you to sell the products under your own brand. Please contact us for more information and minimum quantity requirements.
Do you have the opportunity to meet face to face?
Yes, we can arrange in-person meetings for large purchases or collaboration requests. Our team holds one-on-one meetings with potential business partners in specific countries and offers tailored solutions. Please contact us to schedule an appointment.
Do you contact the brands we want to collaborate with on our behalf?
Yes, we contact Turkish lingerie brands at the request of our business partners to facilitate wholesale supply, exclusive agreements, and product sourcing. Simply share your target brands with us.
Do you provide catalogs or product images?
Yes, digital catalogs and product images are available to our business partners upon request in PDF format or via WhatsApp.
